![]() ![]() Follow these steps to uninstall the display adapter. This allows you to remove all the traces of the existing display driver and install it from scratch to fix the existing issue. Review the tips and tricks posted on Microsoft support forums by other customers. If updating the display adapter driver did not help, uninstalling and reinstalling the driver should be your next logical step. If you have a Desktop PC, upgrade to a more recent video card. Keep using the Microsoft Basic Display Adapter. If your hardware manufacturer doesn't provide Windows 10 device drivers, try the following: You can check Windows Update to see if a newer driver is available by selecting the Start button > Settings > Update & security, or you can check the manufacturer's website. ![]() If there's more than one Display tab, check all of them. ![]() Choose dxdiag.exe from the list of results and then on the Display tab under Device, look at the value for Name. Allow the troubleshooter to run and then answer any questions on the screen. Select the type of troubleshooting you want to do, then select Run the troubleshooter. To see if you're using the Microsoft Basic Display Adapter, select the Start button, then in the search box next to Start, type dxdiag.exe. To run a troubleshooter: Select Start > Settings > Update & Security > Troubleshoot, or select the Find troubleshooters shortcut at the end of this topic. Sometimes, however, drivers might not get installed right away or may only be available directly from the hardware manufacturer’s website.ĭrivers from the manufacturer often feature: Typically, you'll get the latest drivers from Windows Update or as part of Windows setup. To get the best experience from your device, you might need to install software known as a driver from your hardware manufacturer. The Microsoft Basic Display Adapter is software that's built into Windows that provides display and graphics capabilities when software from your hardware manufacturer isn't installed. Microsoft Basic Display Adapter on Windows 10 ![]()
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